At Animestock OZ, we are committed to delivering your favorite anime merchandise and collectibles to your doorstep quickly and efficiently. Please take a moment to review our Shipping Policy, which outlines our shipping procedures and terms to ensure a smooth and enjoyable shopping experience.
- Shipping Methods:
- We offer several shipping options to cater to your needs, including standard shipping, expedited shipping, and international shipping (if applicable).
- Shipping costs will vary depending on the selected shipping method and the destination.
- Processing Time:
- Orders are typically processed within 1 business days after payment confirmation. Please note that processing times may be extended during high-demand periods, such as holiday seasons or special promotions.
- Please note Pre-order sales/ Backorder sales are excluded from the processing time above. For more information, please kindly visit our Pre-order sales Policy/ Backorder sales policy.
- Shipping Times:
- Delivery times will depend on the shipping method chosen and your location.
- Standard shipping: Estimated delivery within 4 business days.
- Expedited shipping: Estimated delivery within 2 business days.
- International shipping: Delivery times may vary by destination but typically take 1 to 2 weeks.
- Tracking Orders:
- You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your shipment.
- Shipping Fees:
- Shipping fees are calculated based on the weight of your order, the shipping destination, and the chosen shipping method.
- Free shipping may be available for orders that meet specific criteria, such as a minimum purchase amount.
- Address Accuracy:
- It is essential to provide accurate and complete shipping information, including the recipient’s name, delivery address, and contact details. [Your Anime Shop Name] is not responsible for any shipping issues resulting from incorrect or incomplete information.
- Shipping Delays:
- While we make every effort to meet estimated delivery times, unforeseen circumstances such as weather, natural disasters, or shipping carrier delays may cause delays. Animestock OZ is not liable for such delays.
- International Shipping:
- For international orders, customs and import duties may apply, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase or shipping cost.
- Returns and Refunds:
- Please review our Return Policy for information on returns and refunds related to shipping issues or damaged items.
- Customer Support:
- If you encounter any issues or have questions about your shipment, our customer support team is here to assist you. Contact us at firstname.lastname@example.org or +61 426648288.
By placing an order with Animestock OZ, you acknowledge that you have read and agree to the terms and conditions outlined in this Shipping Policy. We reserve the right to make changes to this policy as needed.
Thank you for choosing us as your source for anime merchandise, and we look forward to delivering your favorite items right to your doorstep.
If you have any questions or concerns, please do not hesitate to contact us.
Customer service email address: email@example.com
Customer service: Phone number: +61 426648288